SAFEGUARDING
We understand our role within safeguarding young people, we have a
responsibility to ensure we are offering and supporting children under
our care to the highest possible standard.
To ensure this we abide by a company safeguarding policy, we ensure all
our coaches have an enhanced DBS check, Yearly Safeguarding training, we
train and support staff, we hold regular meetings, report concerns to
the appropriate authorities in a prompt and detailed manner, work
closely with our partners and have high standards in regards to staff
behaviour.
TERMS OF USE
Our terms of use apply to all of our services we provide, by
purchasing one of our services you agree to follow the terms of use we
provide, this can cover any service we offer, delivered by a member of
the Just Do Sport team. For further reference, each service can be found
on our “schools” page, or alternatively can be emailed to you via justdosportoffice@gmail.com
Just Do Sport
Company Number: 12827899
COMPLAINTS
As a company we adhere to the highest standards and are constantly
looking to develop our services. If for an unfortunate reason you are
dissatisfied with one of our services for any reason, please highlight
that at the first possible chance. This can be with a team member or via
email, justdosportoffice@gmail.com.
We will work tirelessly to ensure we can solve this for you and get to
the bottom of your problem in a prompt and professional manner.
BEHAVIOURS
Behaviour is a complex expression, during the services we deliver, we
aim to enhance and develop positive behaviour by supporting and
rewarding pro social actions. However, there are occasions when the
behaviour we expect to see is not displayed, when this occurs, as a
company we follow our behaviour policy, which aims to keep all children
safe, if this behaviour is deemed unsafe and dangerous, we will work
with parents/guardians to solve this and removal may be deemed
necessary.
HEALTH & SAFETY
Our services will always be supported by a risk assessment, this will
ensure that facilities, equipment, activities, resources and staff are
suitable for the activity being delivered. If for any reason we deem
this not necessary, we will look for an alternative, with senior
management being alerted at the first opportunity. Any personal
equipment required for the activity will clearly be stated prior to the
activity.
PERSONAL INFORMATION
*As a legal guardian, there is a responsibility to provide accurate,
detailed and up to date information regarding yourselves and your child.
This includes medical information, contact details, allergies and home
alone permission. This information must be completed prior to attending
one of our services legally. This information will not be shared by Just
Do Sport to a third party without written consent.
Bookings, activities and changes
You can book on to our services via email and booking forms. This
includes any service we offer, specifically our after school clubs and
holiday camps. *Please see the personal information statement. Ensure
that your child is available for the selected dates of said booking, and
if you are unable to attend a booking , please email us to let us know
48 hours prior.
If a refund is required this will be subject to the
situation, and will have to be logged with justdosportoffice@gmail.com.
Activities aim to be inclusive for all, where possible and safe. If
there are any changes to an activity, Just Do Sport will work promptly
and efficiently with partners to find a solution and update relevant
parties in a time efficient manner.
CHILD DISSMISAL
Children may only be collected by an adult of whom has consent to
collect, or we have received written confirmation to confirm. All
children must be collected promptly from an activity at the expressed
end time, only children with written confirmation from either the parent
or the school will be allowed to leave on their own at the end of an
activity.
Film and photography
Upon booking your child on to an activity, you will be asked to
consent to promotional film and photography. We may on occasions record
content for promotional matters only. You can opt out of this option at
any time via email or written consent.
PERSONAL BELONGINGS
Just Do Sport does not hold responsibility for any personal
belongings that are brought into a service we provide, this is done at
your own risk. We encourage all personal belongings of value, however
low or high, to be kept in a safe and secure place outside of the
service we provide.
OUR CORE VALUES
As a company our team works in accordance to our six core values to
ensure the services we provide to our partners are to the highest
possible standards. We thrive to be good communicators who are
accountable, enthusiastic, respectful, responsible and proud.